About Level One Imaging Solutions

Level One Imaging Solutions is a healthcare technology management company located in southern California.

History

The company was founded as Southern California Medical Equipment Specialists (SCMES) to provide healthcare organizations with a responsive, relationship-focused alternative to traditional equipment service models. Early operations focused on biomedical and diagnostic imaging service for physician offices and surgery centers.

The company incorporated and added its first employee, establishing the foundation for continued organizational and technical growth.

Service capabilities expanded to include comprehensive service agreements for major hospitals, increasing the company’s experience with complex clinical environments and critical diagnostic imaging systems.

The company became Level One Imaging Solutions, reflecting its specialization in the service and lifecycle support of diagnostic imaging technology across hospitals, imaging centers, surgery centers, and urgent care facilities.

Level One Imaging Solutions expanded its certified field engineering resources and technical leadership, strengthening service continuity and its ability to support a growing customer base.

Leadership and Experience

Level One Imaging Solutions is guided by an experienced leadership team with more than 30 years of diagnostic imaging expertise and more than 20 years of business administration and operational management experience, including graduate-level business education.

The company’s leadership approach combines hands-on technical knowledge with strong operational discipline, customer accountability, and a commitment to continuous improvement. Level One invests in ongoing technical education, employee development, standardized processes, documentation, and quality-focused service practices.

For many years, Level One Imaging Solutions provided specialized technical support behind the scenes for major third-party service organizations. Today, the company applies that experience directly to hospitals and healthcare systems seeking a responsive, capable, and accountable multi-vendor diagnostic imaging service partner.

Our goal is to earn lasting customer confidence through clear communication, consistent workmanship, dependable support, and measurable results.

Values

Quality

We believe in quality work. We invest time and effort to get a job done correctly the first time. We do research before creating quotes. We make sure to do test runs after the repair to confirm its success. We want to exceed your expectations.

INTEGRITY

We do what we say we are going to do. We have an excellent reputation in the biomedical and imaging community.

HONESTY

We will show you the problem. We will tell you when it’s not worth your money. We will make sure you understand the costs involved before you agree to service.

FAIRNESS

We offer fair prices. We encourage you to shop around. We look for options to offer you so you can decide to repair or replace. We are on your side.